Every repair starts at the same bench in Gilbert
Whatever the machine is doing, the first step is the same: find out why. Ken evaluates the system, explains the root cause in plain language, and tells you what the repair will cost before any work begins. Then he fixes it, or tells you honestly when a new machine makes more sense than the old one.
Not sure which repair you need? Describe the symptom to (623) 888-9993 and it gets sorted into the right one.
Blue screen, freezing, won't boot
Stop guessing what is causing system freezes, blue screens or boot failures. Thorough hardware and software diagnostics isolate the exact issue, then you get clear, honest repair options.
Crash dumps and system logs are read to find the corrupt driver, damaged registry entry or failing part behind a blue screen. Power supplies and cooling are stress-tested when a machine shuts down on its own.
How diagnostics works
Pop-ups, fake alerts, locked screen
Deep system scans remove viruses, ransomware, adware and trojans while your personal files, photos and records stay where they are, then security settings are hardened so it does not come back.
Fake antivirus alerts and locked screens are bypassed, and the Zero Data Wiping Guarantee means your files, photos and records stay put.
Virus and malware removalSlow, dead battery, noisy fan
Extend the life and speed of a laptop or desktop without buying a new one: SSD conversions that keep every file and program, memory expansions, power supply fixes and part replacements.
An SSD migration clones your current setup over, so the programs and settings you know are all still there.
Upgrades and repairs
Overheating, crashes mid-game
Higher frame rates and no more mid-game crashes: thermal re-pasting, airflow and liquid-cooler work, display driver optimisation and custom hardware upgrades for gaming desktops and laptops.
Processors are re-pasted, case airflow is tuned and liquid coolers are repaired, with GPU, CPU and power supply upgrades when the games ask for more.
Gaming rigs and laptopsFrom the first call to pickup
No call center, no waiting list, no bill that appears after the fact. The same person takes your call, finds the cause and does the work. If you want the story from a customer, read what Gilbert customers say.
Send the make, model and what the machine is doing. You reach the technician who does the repair, not a call center.
The system is checked first, and the root cause is explained in plain language before anything is touched.
A clear breakdown of the repair cost comes before any work begins. No surprise fees, no upsells.
The repair happens on the bench, and customers say he calls with updates. You pick it up when it runs.
On-site or drop-off
On-site visits cover a 30-mile radius around Gilbert, at your home or office. Prefer to drop it off? Bring the machine to 1060 S Pueblo St, Gilbert, AZ 85233, where it gets full bench testing. Open 7 days, 9am-6pm.